>>>> Transportation method

We work directly with the suppliers of these merchandise and accessories.

We have no middlemen, which allows us to offer you very competitive prices! (Discounts from 40% to 80%)

Since we work with different manufacturers, if you order multiple products, they will arrive at your door in different packaging.

Don't worry if you receive a package first :)

After placing your order, you will receive an order confirmation email and when the shipment leaves our warehouse, you will receive a shipment notification email with a link to the status page where you can find your tracking number, This page helps you track your shipment online and check the delivery status of your shipment.

>>>> Important instructions

We work Monday to Friday and orders will be processed within 1-3 business days of ordering and shipped the next day after the processing date.

Please note that we do not ship on weekends.

Orders over €15 receive free shipping to the following countries:
Spain, United States, United Kingdom, Canada, Australia, Austria, Norway, France, Germany, Saudi Arabia, Russia, Ukraine, Hong Kong, South Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands , Poland, Japan, Finland, Ireland, Brazil, Mexico, Portugal, Thailand, Sweden.

Delivery times for each country correspond approximately to:
UK 8-15 days

* Please note that these are only estimated delivery times and therefore Idealigth does not guarantee delivery dates.

Please fill in all details of your address, otherwise the package we send to you will be returned to us or we will ignore your request to avoid trouble for everyone. If information is incorrect and/or missing, we may need to contact you to update delivery information, which may cause delivery delays for your order. Customs clearance may also cause delays.

Your local customs may require additional documentation and time to clear the package, which may delay estimated delivery time.

Your order can be delivered to you via your local post office or local courier service. Depending on your area, most orders will be delivered by your local postal service, so packages will be received via your regular post. If you are not home when the delivery is made, the post office may leave a notification card telling you how and where to collect your order.

--- Orders may be delayed for reasons outside of Shopeando, such as due to customs inspection and/or courier delays.
--- In some cases, it can be extended up to 20 working days for customs reasons.
--- Remember, with Shopeando, there are no additional fees when you receive your order.
---Final selling price includes taxes and import duties.

Do I need to pay duties and taxes?

Prices shown on our website are in British Pounds (GBP) excluding tax, which means you may be required to pay duties and taxes upon receipt of your order.

Once your order reaches its final destination, import taxes, duties and related customs fees may be charged, as determined by your local customs office.

Payment of these fees and taxes is your responsibility and we are not responsible for these fees and taxes. We are not responsible for delays caused by your country's customs authorities. For more details on fees, please contact your local customs office.

NOTE: If order is £0-14.99 you must pay £5 delivery fee